Nuvance Health-GoHealth Urgent Care

Dr. Stippa and Dr. Russolello are both top-notch - attentive, professional, smart and quick to diagnose problems. You might expect urgent care doctors to be worse than primary care or emergency room doctors, but these doctors are better than many primary care, ER and even ICU doctors I’ve had to deal with. Receptionists and nurses also very good and the place is clean. Only thing is the cost of going to this place is not cheap (I have owed over $200 per visit after copay and meds prescribed, and that’s with insurance), but not sure if it would be cheaper anywhere else (other than at some quack doctor). Get here now!!

I needed an urgent visit to the surgical clinic and I was given one immediately. Rodica (PA-C) saw me in the clinic and was fantastic. She too good care of me and answered all my questions all while being understanding of my nerves. Great experience with Eve from the front desk to the clinical staff!

Absolutely excellent facility and staff. Unfortunately, I havent had good experiences in the past with Urgent Care, but this place is top notch. I know the facility is new, but it was so nice and clean. Well thought out layout wise. The rooms are roomy and clean. Dr. Kumar is super nice and personable. She really cares about your well-being and the MA/Nurse was excellent as well. I was in and out of there in less than forty minutes with which was amazing!! The front desk staff member was also very pleasant and professional. Convenient location right off Route 9. I would highly recommend to anyone and will go back if I ever need to.

The entire experience was great, from the ease of making and obtaining an appointment. The speed I was seen and the amazing staff. They were able to diagnose me very quickly, provided me with all my treatment options and made sure I had a clear understanding with everything.

GoHealth Urgent Care is a very clean and organize place . Very professional and polite and friendly staff. I hope they keep the place up. Very easy to get appointment. I went on a Sunday morning before leaving on a mini vacation n they help me with my health issue . Thank you very much.

I was not impressed. Went there with my husband. They did an EKG when finished she did not disconnect all the leads, instead pulled them ripping pad off with it. He was told to remove the remainder of the pads himself. Did not push in the bottom of the examining table before leaving the room. Just said he could take off the tabs and get up. The question about medical history of family were vague, Are your parents alive? Do you have siblings? Living? How many children? From those questions, they deducted no family history of heart disease, cancer hypertension, stroke or mental illness. When I asked to use the restroom I was questioned as to whether or not I was a patient.

Extremely impressed with this urgent care. They didn’t have a lot of people waiting but somehow other urgent cares or emergency rooms still find a way to make you wait forever if they have little to no people in their waiting room, this place did not do that whatsoever. They were kind, respectful, and caring about next steps. Thank you.

Arrived at five minutes to sign says, they open at 8? Its now 20 minutes to nine. They wont even let us in because the provider has not arrived yet have been here before and the staff is wonderful, but making people sit in the parking lot when theyre sick is not nice

Very fast. Check in was easy with a kiosk there when you walk in. The whole place is VERY clean and beautiful. We went Christmas Day and was so glad they were open. Happy to have an urgent care in Spackenkill.

Even though we were from out of town (San Diego) we were made to feel welcome and cared for considering how worried we were about our 12 yr old child. The lady at front was super friendly and nice and engaged in conversation about where we were from , a much needed distraction considering no one wants to have to deal with Urgent Care for their family while on vacation. We had gone to a couple and called a couple other Urgent Cares in area of Fishkill/poughkeepsie trying to find one that took our insurance (Kaiser - side note none do in this area) but decided to go back to Nuvance Health Poughkeepsie because of their initial kindness and ended up paying out of pocket- it wasn’t as expensive as we thought. Thank you for All your help and the doctor’s guidance !

Easy check in process and I liked the ability to reserve a time slot. Staff and provider were friendly and knowledgeable.

I heard great reviews about this place and they were correct. Bhupinder Multani FNP was very knowledgeable and wise. He listened to my concerns and gave me a resolution for my medical need. His staff worked well together and were respectful and polite. A great atmosphere. I will continue to go to this urgent as needed before I go to any other urgent care. It was worth driving from Wappingers falls where I live to Poughkeepsie location. Great Job guys!

The clinic was very clean. Staff were friendly and courteous. Have been here before and will definitely visit again.

If you need urgent care, this is the place to go! It’s clean! The staff is cordial and helpful and you get to see the doctor quickly. I was impressed!

The staff is professional, welcoming and caring. The facility is clean and well staffed. They were very quick to take me in and I didnt wait in the room for very long to see the doctor. After my examination, the doctor took his time to explain why I was sick and how the medicines will help. Ill definitely be using this urgent care for now on.

The Urgent Care was nice, bright, with friendly nurses and staff , and the Dr. was helpful and informative about my daughters illness. My Family will be going there more often for now on instead of going to Pulse MD Urgent Care. The Nuvance Health Urgent Care is located on Rte 9 in Poughkeepsie in front of The New Burlington store which used to be the old Toys R Us.

I will never try to go there again. I pre registered but when I arrived I was told I wasn’t and that I must be in the wrong place. The guy at the desk had no interest in helping me at all. I verified I was at the right place as it was still open on my phone. He made no offer to see me and there wasn’t a single pt in the waiting room. I live very close but will never go there again.

The entire staff was friendly and professional. It was a very stress free urgent care experience and I was in and out fairly quickly.

I have never felt so happy about going to an urgent care facility in my life. Receptionist was quick, efficient and funny. The nurse was polite, kind, thorough and listen to my medical needs. Dr. John George was one of the kindest person I’ve met. He tired to figure out my problem as best he could without test results that I couldn’t provide. He asked me to promise him that if I felt worse to please go to the hospital, which I did later that night. The ER Dr. said to continue to take the proper antibiotics Dr. George prescribed me. The next day Dr. George personally called me to check on me because he was worried about me. I’ve never had a Dr. call me out of pure honest concern. I reassured him I went to the hospital and asked him a few more questions. Just an absolute kind human being. I highly recommend this facility to anyone who needs some medical care. Great job to all! ❤️

Regarding my visit on March 27th for a sore throat. The office was understaffed and very busy and Mechia who normally works the front desk was also running back and forth to help the doctor because your office was understaffed.Mechia should be commended for doing multiple jobs and still maintaining and wonderful helpful and pleasant attitude. She is a great asset to your office. You folks really need to get more help.The doctor on staff also did an excellant job and took the time to explain my issue with me.Joe

Every time Ive been so far, think 3 times now, everyone there has been so nice and helpful and the wait times are not very long for an urgent care. Keep it up! My go to place for urgent care 😊 thank you!

Excellent service. Check-in was lengthy, but they helped me speed it up as best they could. Everyone was very attentive, and really helped keep calm my girls, and the doctor explained things so they understood, as well as myself.I appreciated this visit, and would definitely consider returning again.

Super nice staff! Very personable and listened to my concerns. I didnt mind a bit of a wait especially since the service was great I think they need more staffing not because I was mad about waiting I think they deserve to have more staffing so its not stressful when they are busy and only two people are working and have no time to even eat a dinner or even a snack. I would 100% go to this location again since I really liked them and actually felt cared for!

The place is fast I give them that and clean. Unfortunately I felt like they did nothing for me. I walked in with pain and right back out with pain. Nothing was given to me. Worse money spent.

Excellent care from begining to end !!!everyone is so nice and helpful. The entire place is spotless!! I highly recommend Nuvance Health- GoHealth Urgent care 👍👍👍👍

I was hesitant to use urgent care, but I am so glad I did. Nuvance Urgent Care in Spackenkill is caring, efficient, very competent and professional . I highly recommend, and am relieved to know it is nearby.

The place was clean; I did not have to wait long period of time to be seen and the staff was very professional.

I was able to make an appointment, the office was timely. The medical staff was professional, spent the appropriate amount of time with me.

The provider was great and professional. Facility was very clean and everything went very smoothly.

Excellent staff. Fast service! If you fill out the online questionnaire you just sail through check in! Fantastic

Facility is very clean and the staff are compassionate and professional.

Very good, clean place. The waiting wasn’t too long. I was helped by nice and friendly staff and knowledgeable caring doctor!! Thank you!!!!

Excellent service! We need more urgent care facilities like this one in town. This reminds me of CitiMD same service. I feel that I am in the city where we have a CitiMD every 20 blocks. Thank you for opening this urgent care in Poughkeepsie!

Very good experience - nurse and PA we’re both wonderful and attentive

They have good health professionals and everyone is very friendly.

The staff were all wonderful. Easy to schedule, easy check in, clean facility, respectful and professional staff and provider. Thank you!

The best Urgent Care experience I ever had!

Prompt, attentive care in a very clean, new facility.

The staffs here is very professional, cordial, and fast. They’re all on point. And I want to add that the place is very beautiful.

Service was quick and staff is attentive to patient needs

Every staff member was kind, friendly, and helpful. The space was extremely clean too.

The two nice nurses that were working were very caring and passionate in the way they treated my son

I was seen quickly and thoroughly checked out.

All the staff, especially the PA, gets my highest recommendation in every category. Great job!

They were good place to start

So quick. It was wonderful

Top notch care! Clean efficient and caring!

Great facility, and amazing staff!

The staff is very professional and caring

Quick service

Very friendly, clean and fast service